Platform for international online support

powered by AI translations

About

AI-translated platform for customer communication in the customer's and agent's native language

Text translation is one of the strongest points of artificial intelligence, which is becoming a common tool nowadays. Nowadays, its translations are at a satisfactory level, and it is progressing at a rapid pace.

E-mail support

Ticket system for email management, and automatic translations to the language of support team

Live chat

Live chat via widget with instant translation.

Why to start using euro.support ?

International customer support
Communicate with customers in their native languages, without the need for language skills, via email or LiveChat.
Artificial intelligence
Real-time machine translation of communication in many European languages, using the most advanced artificial intelligence that is advancing at a rapid pace every day.
Easy integration
Live chat for which the system generates a code that you simply insert into your page. Email support at the email address you choose, which you specify as a contact email or forward messages from another email address to it.
Customisation
Various options for customizing translations, widgets, texts and much more.
API and export
Create and manage tickets using the API, export data for any of your needs.
Try it for free

30 days free trial

How it works

E-mail ticket system

All emails sent to the support address are automatically processed into tickets.

Live chat

Live chat using a widget that you simply embed on your page.

Automatic translations

All messages and emails are automatically translated real-time by AI

Try it for free

30 days free trial

Pricelist

Basic
49€
/ Monthly
E-mail ticket system with 50GB storage mailbox
Live chat with 3 months of history
Unlimited number of agents
Statistics and notifications
Artificial intelligence
100 000 /translated characters monthly
Try it for free

30 days free trial

Basic
99€
/ Monthly
E-mail ticket system with 50GB storage mailbox
Live chat with 3 months of history
Unlimited number of agents
Statistics and notifications
Artificial intelligence
API
Blacklist
500 000 /translated characters monthly
Try it for free

30 days free trial

Enterprise
Customized plan
All functions

Individually /translated characters monthly

Prices are without VAT.

Functions

Your chosen email address in the form company@tickets.euro.support which you will use as a contact email or forward emails from any other address to. The capacity of the e-mail address is 50GB in the basic package which can be individually adjusted.

Incoming emails will be automatically translated into your default language. The reply will be sent by the agent in their native language and will be automatically translated into the customer's language.

Live chat using a widget that you simply embed into your site and interact with the customer using real-time machine translation AI.

It is important that you know who is communicating with the customer and will be responsible for their communication, so create as many accounts/agents as you need.

Various statistics of email communication and Live chat.

Every message whether email or live chat communication are translated real-time by artificial intelligence.

Creating tickets using the API, accessing, managing and exporting tickets.

FAQ

Yes, if you communicate with a customer in a local language, the translation service is not used, neither via email nor live chat.

Yes, you can, but we only provide one email box. But you can create a separate widget for each domain, which will be set to a different default language.

Yes, the AI translations are already at a sufficient level, but they are not perfect. It may happen that the translation will be wrong, but the meaning will be preserved. Artificial intelligence is progressing rapidly and may soon reach perfectiono.

In big competitive marketplace, the cost of working with AI tends to go down, 500,000 translated characters within our core service is quite sufficient for most of our clients.
Start using now
Registration without credit card
Try it for free

30 days free trial

Contact

European Business Solutions s.r.o.
VAT: SK2121621689
Office
Budatínska 20, Bratislava, Slovakia
Phone Number
+421 904 897 103
E-mail Address
Write us a message