Languages and translation

Supported languages in euro.support

A supported language does not only mean that AI understands the question. It means communication is ready across the interface, customer widget, automatic translations and AI agent responses.

What support includes

The language is ready across four important layers

The goal is for neither the customer nor your team to have to switch from the language in which they can express themselves most precisely.

01

Localized interface

Navigation, forms, settings, buttons and system messages are available in the language, so your team can use euro.support naturally.

02

Customer widget

The welcome message, chat, contact form, conversation statuses and other widget text are shown to the customer in a supported language.

03

Communication translation

The system can detect the customer's language and translate incoming and outgoing messages, so the customer and operator can each write in their own language.

04

AI responses in the customer's language

The AI agent can work with connected sources and prepare a response in the customer's language. Rules, approval of sensitive actions and handoff to a person remain under your control.

Current coverage

29 supported languages

This list applies to the language layers of euro.support and the customer widget. We will continue to expand it.

English

English

Slovak

Slovenčina

German

Deutsch

French

Français

Italian

Italiano

Spanish

Español

Portuguese

Português

Dutch

Nederlands

Danish

Dansk

Finnish

Suomi

Swedish

Svenska

Norwegian Bokmål

Norsk

Hungarian

Magyar

Czech

Čeština

Polish

Polski

Bulgarian

Български

Slovenian

Slovenščina

Croatian

Hrvatski

Romanian

Română

Greek

Ελληνικά

Estonian

Eesti

Latvian

Latviešu

Lithuanian

Lietuvių

Ukrainian

Українська

Turkish

Türkçe

Serbian

Српски

Russian

Русский

Albanian

Shqip

Irish

Gaeilge

Important distinction

What language support does not automatically mean

Language support does not automatically translate your entire online store, product catalog or connected documents. The AI agent works with the content you make available, so response quality also depends on the accuracy and freshness of these sources.

The Shopify, Wix, WooCommerce and BigCommerce interfaces follow their own language support. For legal, payment or otherwise sensitive topics, we recommend using approved responses, clear rules and handoff of the conversation to a person.

euro.support

Want to provide support in multiple languages?

Tell us which countries you operate in. We will help you configure the widget, AI agents and the handoff process to your human team.

Office

Budatínska 20, Bratislava, Slovakia

Phone Number

+421 904 897 103

European Business Solutions s.r.o.

VAT ID: SK2121621689