Connect without forwarding
An administrator authorizes the selected Gmail account directly. There is no need to change the public support address or set up forwarding rules.
Connect an existing Gmail address through Google authorization. New messages become tickets in the same overview as your other email requests, replies are sent from the connected Gmail account, and an assigned AI agent can answer when it has a reliable response.
An administrator authorizes the selected Gmail account directly. There is no need to change the public support address or set up forwarding rules.
Synchronization starts at the time of connection, so the system does not turn years of older unread mail into thousands of new tickets.
Gmail requests use the same statuses, assignments, categories, quick replies, translations and history as the rest of your support tickets.
Agents answer inside euro.support and the customer receives the response from the connected Gmail account, keeping the conversation familiar and consistent.
The selected AI agent can use its assigned data sources, verified questions and answers, and API functions. It replies only when it can answer reliably; uncertain requests remain with your team.
Tilastot yhdistävät keskustelun määrän, tilat, asiakaskielet, AI-tulokset ja tiimin latauksen yhdeksi selkeäksi näkymäksi.
Tutki tilastoja →Customers continue writing to the Gmail address they know. Your team gains an organized multilingual ticket queue and can decide which requests are handled by people or by an AI agent.
Connect the account securely, import only new customer emails and optionally assign an AI agent to help answer them.
Toimisto
Budatínska 20, Bratislava, Slovakia
Puhelinnumero
+421 904 897 103European Business Solutions s.r.o.
ALV-tunniste: SK2121621689