Gmail tickets

Your Gmail inbox becomes part of the ticket queue.

Connect an existing Gmail address through Google authorization. New messages become tickets in the same overview as your other email requests, replies are sent from the connected Gmail account, and an assigned AI agent can answer when it has a reliable response.

01

Connect without forwarding

An administrator authorizes the selected Gmail account directly. There is no need to change the public support address or set up forwarding rules.

02

Only new messages are imported

Synchronization starts at the time of connection, so the system does not turn years of older unread mail into thousands of new tickets.

03

One ticket workflow

Gmail requests use the same statuses, assignments, categories, quick replies, translations and history as the rest of your support tickets.

04

Replies from your Gmail address

Agents answer inside euro.support and the customer receives the response from the connected Gmail account, keeping the conversation familiar and consistent.

05

AI agent for Gmail tickets

The selected AI agent can use its assigned data sources, verified questions and answers, and API functions. It replies only when it can answer reliably; uncertain requests remain with your team.

Statistik

Messen Sie den Support für alle Kanäle, Sprachen, AI und Teams.

Statistiken kombinieren Gesprächsvolumen, Status, Kundensprachen, AI-Ergebnisse und Teambelastung in einer übersichtlichen Ansicht.

Erkunden Sie Statistiken →
euro.support

Keep the address. Improve the workflow.

Customers continue writing to the Gmail address they know. Your team gains an organized multilingual ticket queue and can decide which requests are handled by people or by an AI agent.

euro.support

Turn your Gmail inbox into organized support tickets.

Connect the account securely, import only new customer emails and optionally assign an AI agent to help answer them.

Büro

Budatínska 20, Bratislava, Slowakei

Telefonnummer

+421 904 897 103

European Business Solutions s.r.o.

USt-IdNr.: SK2121621689