One shared inbox
WhatsApp, Messenger and Instagram conversations use the same clear list and conversation detail, so agents always know where a message came from and what was already discussed.
WhatsApp, Messenger and Instagram
Three messaging channels. One place for your team.
Connect WhatsApp Business numbers, Facebook Pages and Instagram Professional accounts through their official authorization flows. New conversations arrive in one shared inbox where your team can answer without switching between separate applications.
Official account connection
Administrators connect their business accounts through Meta authorization and select the phone numbers, Facebook Pages or Instagram accounts they want to use.
Communication across languages
Incoming messages are available in the agent’s language and replies can be translated back to the customer’s language while the original wording remains accessible.
Context for the whole team
Channel, customer name, profile photo when provided, assignment, unread status and conversation history stay together for a smooth handover between agents.
Statistika
Izmjerite podršku na svim kanalima, jezicima, AI i timovima.
Statistike kombiniraju količinu razgovora, statuse, jezike korisnika, rezultate AI i timsko učitavanje u jedan jasan prikaz.
Istražite statistiku →
euro.support
Meet customers where they already write.
Your team works from euro.support while customers continue using WhatsApp, Messenger or Instagram. Every channel keeps its identity, but daily support stays organized in one place.
euro.support
Bring your messaging channels into one support inbox.
Start with the channel your customers use most and connect additional business accounts when you need them.
Ured
Budatínska 20, Bratislava, Slovakia
Telefonski broj
+421 904 897 103European Business Solutions s.r.o.
PDV ID: SK2121621689