One shared inbox
WhatsApp, Messenger and Instagram conversations use the same clear list and conversation detail, so agents always know where a message came from and what was already discussed.
Connect WhatsApp Business numbers, Facebook Pages and Instagram Professional accounts through their official authorization flows. New conversations arrive in one shared inbox where your team can answer without switching between separate applications.
WhatsApp, Messenger and Instagram conversations use the same clear list and conversation detail, so agents always know where a message came from and what was already discussed.
Administrators connect their business accounts through Meta authorization and select the phone numbers, Facebook Pages or Instagram accounts they want to use.
Incoming messages are available in the agent’s language and replies can be translated back to the customer’s language while the original wording remains accessible.
Channel, customer name, profile photo when provided, assignment, unread status and conversation history stay together for a smooth handover between agents.
Les statistiques combinent le volume des conversations, les statuts, les langues des clients, les résultats AI et la charge de travail de l'équipe dans une seule vue claire.
Examinez les statistiques →Your team works from euro.support while customers continue using WhatsApp, Messenger or Instagram. Every channel keeps its identity, but daily support stays organized in one place.
Start with the channel your customers use most and connect additional business accounts when you need them.
Bureau
Budatínska 20, Bratislava, Slovaquie
Numéro de téléphone
+421 904 897 103European Business Solutions s.r.o.
N° de TVA: SK2121621689