One shared inbox
WhatsApp, Messenger and Instagram conversations use the same clear list and conversation detail, so agents always know where a message came from and what was already discussed.
Connect WhatsApp Business numbers, Facebook Pages and Instagram Professional accounts through their official authorization flows. New conversations arrive in one shared inbox where your team can answer without switching between separate applications.
WhatsApp, Messenger and Instagram conversations use the same clear list and conversation detail, so agents always know where a message came from and what was already discussed.
Administrators connect their business accounts through Meta authorization and select the phone numbers, Facebook Pages or Instagram accounts they want to use.
Incoming messages are available in the agent’s language and replies can be translated back to the customer’s language while the original wording remains accessible.
Channel, customer name, profile photo when provided, assignment, unread status and conversation history stay together for a smooth handover between agents.
Le statistiche combinano il volume delle conversazioni, gli stati, le lingue dei clienti, i risultati AI e il carico di lavoro del team in un'unica visualizzazione chiara.
Esplora le statistiche →Your team works from euro.support while customers continue using WhatsApp, Messenger or Instagram. Every channel keeps its identity, but daily support stays organized in one place.
Start with the channel your customers use most and connect additional business accounts when you need them.
Ufficio
Budatínska 20, Bratislava, Slovakia
Numero di telefono
+421 904 897 103European Business Solutions s.r.o.
Partita IVA: SK2121621689